8xbet Terms and Conditions

By creating an account, placing a bet or otherwise using the platform, you agree to comply with these terms and any additional rules that apply to a particular product, market, game or promotion. If you do not agree with these terms, you should stop using 8xbet.

You should read this agreement before using your account and return to it whenever you need clarification about your rights or responsibilities.

General Terms

We accept bets on sports and other events made available through the platform. By placing a bet, you confirm that you have read, understood and agreed to the applicable Betting Rules and any conditions attached to the market you choose.

Who Can Place Bets

You must be at least 18 years old, or meet the higher legal age of majority that applies in your jurisdiction, before you can place a bet. You are responsible for making sure that using the platform does not breach the laws that apply where you live.

Certain people may not place bets, including anyone below the permitted gambling age; players, coaches, referees, club officials, owners or other people who can directly influence the outcome of an event; anyone placing bets on behalf of, or in coordination with, such participants; representatives of other bookmakers where participation would create a conflict; anyone legally prohibited from entering into a betting agreement.

If we later discover that an account belongs to someone who falls within a restricted category, it may cancel bets, refuse winnings, return stakes where appropriate, suspend the account or take other action permitted under these Rules. The fact that the restriction was discovered after the bet was placed does not prevent us from acting.

Acceptance and Refusal of Bets

We may refuse to accept a bet where a customer breaches these Rules, violates applicable standards of conduct or where there are other reasonable grounds to reject the wager. A customer may request an explanation where a bet has been refused.

All accepted bets are recorded and settled using the betting data and results recognised by the platform. Once a bet has been confirmed, a connection failure or interruption on the customer's side does not automatically cancel it. Placing a bet is treated as confirmation that you accept the applicable Betting Rules.

Maximum Payout and Winning Bets

A winning bet is one in which every required outcome included in the wager has been correctly predicted, subject to the applicable market rules. Winning bet slips may be payable within 60 calendar days from the date of the event shown on the bet slip, and withdrawals may be made in portions during that period where applicable.

You should review your winnings after settlement. If you believe a bet has been settled incorrectly, you should contact our support and provide enough information to identify the wager, including your account number, event, stake, selection, odds, date, time and the reason for the dispute.

Claims concerning ordinary bet settlement should be raised within 10 days. Claims relating to Cyber-Live game calculations must be submitted within 72 hours of the game ending.

Odds, Markets and Bet Settlement

Betting terms can change while markets remain open. Odds, handicaps, totals, stake limits and other conditions may therefore move after you have placed a wager, but the terms confirmed at the time your bet was accepted remain the basis for settlement unless these Rules provide otherwise.

You are responsible for checking current market information before confirming a bet. Where a bet is placed on an event whose outcome was already known at the time of placement, the wager may be settled at odds of 1.00.

If an obvious pricing or market error occurs, our company may correct or void the affected wager in line with these Rules. Bets affected by clear misprints, inconsistent odds, acceptance errors or other evident mistakes may be settled at odds of 1.00 or otherwise adjusted using the valid market price.

Suspicious or Unsportsmanlike Events

If we have reasonable concerns that an event may have been manipulated, played in an unsportsmanlike manner or otherwise compromised, it may suspend or block betting on that event while the matter is reviewed.

If the relevant event is later determined to have been improperly conducted, affected bets may be declared void and settled at odds of 1.00. 8xbet may rely on decisions or findings from recognised governing bodies and is not required to disclose internal evidence or investigation material to individual customers.

Technical Failures and Live Events

Technical faults, incomplete streams or connection problems do not automatically invalidate a bet. For eSports Live, refunds may be issued where the relevant event does not take place or where we are unable to settle the affected market.

A temporary connection failure while a bet confirmation is being received does not, by itself, cancel a wager that has already been registered.

Fraud, Multiple Accounts and Prohibited Betting Activity

Each customer may operate only one betting account. Multiple accounts connected through the same person, household, address, email address, IP address, payment card, e-wallet or other payment method may be restricted or investigated.

Customers must not register more than one account, create a new account to bypass an existing restriction, use another person's documents, submit altered, false or invalid identity documents, use automated betting software or prohibited hardware, engage in arbitrage or coordinated betting designed to bypass platform limits, misuse promotions, loyalty schemes or bonus offers, place bets using information obtained through unfair or unauthorised means, or place bets where they have inside knowledge of, or influence over, the outcome.

Where fraudulent or prohibited activity is suspected, we may cancel bets, suspend or close the account, remove improperly obtained profits and return eligible deposited funds after the investigation is complete. Where appropriate, the matter may also be referred to relevant authorities.

Account Verification

We may request identity, address, payment or other supporting documents where verification is required. Verification may also include additional checks such as a video call where the Security Team considers this necessary.

Payments may be paused while verification is being completed. If false or misleading information is identified, our company may cancel bets, suspend transactions or keep the account restricted while a fuller investigation is carried out.

Customers are responsible for providing accurate information and cooperating with reasonable verification requests. Refusal to complete required verification may result in bets being voided or the account remaining blocked.

Account Security

You are responsible for keeping your username, password, account number, verification codes and other security information confidential. Any betting activity recorded through your account may be treated as authorised unless we have been informed that the account has been compromised.

If you believe someone else has gained access to your account, you should contact customer support immediately and change your password and associated email credentials. Never disclose withdrawal codes, phone-number change codes, PINs or other security credentials to another person.

The account holder remains responsible for activity carried out through the account where access has been given to a third party.

Complaints and Disputes

If you disagree with a settlement, payout, odds, event result or other material betting decision, you should first submit a complaint to our customer support. The complaint should explain the issue clearly and include any documents or information that support your position.

A complaint should generally be made within 10 days from the date you became aware, or reasonably should have become aware, of the issue. Claims that do not include enough supporting information may be returned without substantive review.

Where a complaint cannot be resolved through the internal process, further action may be available under the dispute procedures and laws applicable to the bookmaker and the customer.

Official Results

Bets are settled using the results recognised by 8xbet. Where a dispute concerns the declared result, event date or actual start time, the matter may be reviewed using official information from the relevant sports federation, governing body or recognised event organiser.

Differences in transliteration, translation, team names, player surnames, venue names or tournament titles do not normally create a right to a refund where the event itself can still be clearly identified.

Rule Changes

We may update these Betting Rules or introduce new provisions from time to time, subject to any regulatory approval that may be required. Updated Rules take effect once properly published or otherwise brought into force.

Bets accepted before the effective date of a change remain subject to the terms that applied when they were placed, unless applicable law requires otherwise.

Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect, incidental or consequential losses arising from the use of the betting service, including lost profits. External failures involving banks, payment providers, telecommunications networks, internet connections or third-party services may also affect access, processing or confirmation times.

Nothing in these Rules removes any liability that cannot legally be excluded.

Local Laws and Customer Responsibility

You are responsible for confirming that online gambling and gambling-related payments are permitted where you live. Laws differ between jurisdictions and can change over time.

If our company discovers that a customer is using the service from a jurisdiction where participation is prohibited, it may cancel bets, suspend account activity or close the account. Eligible deposited funds may be returned subject to applicable law, account verification and the platform's Rules.

We are not responsible for false, incomplete or misleading information supplied by a customer about their identity, location or legal eligibility to use the service.

Payment Methods

8xbet supports different deposit and withdrawal methods, with the available options displayed in the Payments section. Withdrawal requests can be submitted and processed 24/7, although every request remains subject to the platform's payment, security and account rules.

Where required, withdrawals should be made using the same payment details used to fund the account. If several payment methods were used for deposits, we may require withdrawals to be distributed proportionately between those methods or may offer a bank transfer as an alternative. Customers should also avoid depositing through another person's card, bank account or electronic wallet.

The Security Service may decline or delay a withdrawal where account verification is required, the account has been misused or the transaction does not comply with the Terms and Conditions. Deposited funds must also meet the applicable wagering requirement before withdrawal; under the stated rule, 100% of the deposited amount must be wagered on bets with minimum odds of 1.10.

We do not recommend using the betting account simply to move money between payment systems or depositing and withdrawing funds without placing bets. Payment-provider charges may also apply in certain circumstances and may not always be reimbursed.

Sports Betting Rules

Before confirming a bet, check the event, market, selection, odds and stake displayed on your bet slip. Once a bet has been confirmed, it is treated as final under the betting rules that apply to that market. Each sport and betting market can have additional settlement rules.

Those rules form part of the conditions applying to the bet, so you should review the relevant market information where necessary. Results used for settlement are based on the applicable official sources and platform rules. If an official result is subsequently corrected, settlement will be handled under the rules applying to the affected market.

Incorrect Odds and Technical Errors

Technical or display errors can occasionally affect odds, results or payouts. Where an error occurs, 8xbet may correct the affected information and adjust bets in accordance with the applicable rules.

You must not knowingly attempt to exploit an obvious error, system fault or incorrect market information. Activity intended to manipulate or unfairly exploit the betting system can result in account action.

Casino and Game Rules

Before playing any casino game, make sure you understand the rules, terminology, betting limits and conditions that apply. We are not responsible for losses resulting from bets placed without understanding the relevant game or market rules.

Starting a casino game means you accept the rules of that game, table or tournament. Collusion, coordinated play or any attempt to gain an unfair advantage with another player is prohibited. You are also responsible for confirming that online casino play is permitted where you are located.

Bets are accepted once they have been registered and confirmed by the platform, and confirmed bets cannot normally be cancelled or changed. Your stake cannot exceed the available balance in your account. The stake is deducted when the bet is accepted, while eligible winnings are credited after the game or wager has been settled.

For games determined by a Random Number Generator, the result recorded on the game server is used for settlement. If the result displayed on your device differs from the server record, the server result and the platform's technical records will take precedence.

Casino Promotions and Bonuses

Casino bonuses are promotional funds or rewards offered subject to specific conditions. Before activating any offer, review its eligibility requirements, validity period, qualifying games, wagering conditions and withdrawal rules.

A bonus may be held separately from your cash balance, and only one qualifying bonus may be active at a time where the promotion rules require this. Some offers may also require your account details, phone number or identity to be verified before you can participate.

Bonus availability, minimum qualifying deposits and other promotion conditions depend on the individual offer. We may amend, suspend or withdraw a promotion in accordance with its applicable terms.

Wagering Requirements

Casino bonus funds may need to be wagered before they or any associated winnings become eligible for withdrawal. The wagering requirement and the games that contribute towards it are determined by the terms of the individual promotion.

Different casino games may contribute differently towards wagering. Slots, blackjack, roulette, baccarat, poker and other games may therefore have different contribution rates or may be excluded entirely from a particular promotion.

If you request a withdrawal before completing the applicable wagering requirement, the bonus and any winnings attached to it may be cancelled. Bonus-related winnings may also be reviewed before withdrawal, and additional identity or payment verification may be required.

Cancelling a Bonus

You may be able to cancel an active bonus through your account or by contacting Customer Support. Once a bonus is cancelled, any remaining bonus funds and associated promotional winnings may be removed, and the related wagering requirement will no longer apply.

Check the consequences before cancelling an offer, particularly if you have already started wagering with bonus funds.

Bonus Abuse

Using bonuses in a way that breaches the promotion rules is prohibited. We may review account activity and transaction history where it suspects that a promotion has been misused.

Prohibited activity can include coordinated betting, exploiting low-risk betting combinations, manipulating stake sizes to bypass wagering conditions, delaying game rounds or free spins to avoid restrictions, operating multiple accounts or using other strategies designed primarily to exploit a promotion.

If bonus abuse is established, we may cancel promotional funds and associated winnings, restrict access to future promotions, suspend the account or take other action allowed under the Terms and Conditions.

Casino Gifts

Casino gifts are promotional rewards that may be offered without requiring a deposit. They are available only to eligible customers participating in the casino bonus programme and remain subject to the conditions attached to the individual offer.

Before activating a gift, check the relevant terms in your account. These may include wagering requirements, eligible games, expiry periods and other conditions that must be met before any associated winnings become withdrawable.

Only one gift can generally be active on an account at a time. Gifts do not accumulate, so another eligible gift may become available only after the current one has been completed, cancelled or otherwise concluded.

Each gift has its own validity period. If it expires before the applicable conditions are completed, the remaining gift and any winnings attached to it may be forfeited. Pausing or suspending wagering does not necessarily extend the expiry period.

You can continue using your real-money balance while a gift is active. The general 8xbet Terms and Conditions and applicable casino promotion rules also continue to apply.

Fees and Charges

We do not state a charge for most deposits and withdrawals under these terms, although a bank or payment provider may impose its own fees. Where an applicable transaction fee is displayed before payment, you should review it before confirming.

Third-party charges are separate from charges imposed directly by the platform. Depending on the method involved, these may include bank, wallet, processor or other payment-related costs.

Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Excessive gambling can affect your finances, mental wellbeing, relationships, work and other areas of everyday life, so it is important to recognise when your gambling is becoming difficult to control.

Underage Gambling

We do not permit gambling by anyone under the legal gambling age. Age and identity checks may be required, and account access or funds may be restricted until the necessary verification has been completed.

If you share a device with children or other underage users, keep your login credentials, passwords and banking information private. Parental-control or website-blocking software can also help prevent unauthorised access to gambling services.

Recognising Problem Gambling

Some behaviours can indicate that gambling is becoming harmful. Warning signs may include spending more money or time than you intended, borrowing money to continue gambling, spending less time with family and friends, losing interest in hobbies or everyday activities, hiding how much you spend on gambling, chasing losses with larger or more frequent bets, or feeling anxious, depressed or distressed because of gambling.

If several of these behaviours apply to you, consider stopping or reducing your gambling and seeking appropriate support.

Safer Gambling

You can reduce the risk of gambling-related harm by setting clear limits and keeping track of your activity. Only gamble with money you can afford to lose, avoid chasing losses and never treat betting as a dependable source of income.

You should also set limits on the amount of money and time you spend gambling. Avoid gambling while under the influence of alcohol or drugs, or when you are experiencing significant emotional distress.

Self-Exclusion and Gambling Limits

Customers who need a break from gambling may be able to use available account restrictions or self-exclusion options. Depending on the applicable responsible-gaming tools, these can restrict betting activity or prevent access to the account for a selected period.

Do not attempt to create another account to bypass an active self-exclusion or gambling restriction. If you need help setting limits or restricting your gambling activity, contact Customer Support for assistance.

Refund Policy

Refund requests are subject to account, payment and security checks. A refund will generally not be available once deposited funds or an associated bonus have already been used for betting or gaming.

A refund request should normally be submitted within 24 hours of the transaction. Where you believe another person, including a minor, accessed your account and completed the transaction without permission, the request may be considered if reported within 30 days.

We may delay a refund or reverse transaction until the identity of the account holder has been verified. You may be asked to provide identification or other supporting documents, and failure to complete the required verification can result in the refund being declined and further restrictions being placed on the account.

Customers must also use the platform fairly. The use of prohibited software, automated tools, betting systems or other methods intended to manipulate a game's outcome may result in transactions being reviewed and appropriate account action being taken.

Privacy and Personal Data

Personal information collected during registration and use of 8xbet is handled in accordance with the platform's Privacy Policy. Information can be used for purposes including account administration, security checks, legal compliance and service operation.

The Privacy Policy provides the more detailed rules governing the collection and handling of personal information. You should read it alongside these Terms and Conditions.

Intellectual Property

Content made available through us including its logos, text, images, software and website design, is owned by 8xbet or the relevant rights holders. You may use our company for its intended personal purposes.

You may not reproduce, distribute or otherwise use protected content without the required permission. Nothing in these terms transfers ownership of our intellectual property or third-party intellectual property to you.

Service Availability and Limitation of Liability

Online services can occasionally be affected by technical faults, internet problems, provider interruptions or events outside reasonable control. Continuous or uninterrupted access to 8xbet cannot therefore be guaranteed.

You remain responsible for your own betting decisions, including the bets you choose, the amounts you stake and the information you enter when using your account.

Technical errors affecting betting or settlement may be handled under the relevant betting or game rules. Other limitations of liability apply as set out in these Terms and Conditions.

Changes to These Terms and Conditions

These Terms and Conditions may be updated to reflect changes to the platform, its services or applicable requirements. Updated terms will be made available through the relevant Terms and Conditions page.

You should review this page periodically, particularly after being informed of an update. Continued use of the platform after revised terms take effect constitutes acceptance of those terms as applicable.

If you do not agree with an amendment, you should stop using 8xbet.

Governing Law and Disputes

These Terms and Conditions are subject to the laws and regulations applicable to the services and the user's circumstances. Any dispute will be handled according to the applicable legal procedures and platform policies.

Where you have a complaint or dispute, contact customer support first so the matter can be reviewed through the available support process. Nothing in this section should be interpreted as removing any legal rights or remedies that cannot lawfully be excluded.

Contact and Support

If you have a question about these Terms and Conditions or how a particular rule applies to your account, contact our customer support through the recognised support options available on the platform.

Support can also assist with account access, verification, payments and other service-related enquiries. When contacting support about a specific transaction or bet, provide the relevant reference details without sharing your password, PIN or complete security code.

Final Agreement

By registering an account or continuing to use 8xbet, you confirm that you have read and accepted these Terms and Conditions as they apply to your use of the platform.

You are responsible for following these terms together with any additional rules attached to the particular betting market, casino game, promotion or payment service you use. If you do not accept these Terms and Conditions, you should discontinue use of 8xbet.

Frequently Asked Questions