8xbet Privacy Policy

The policy also explains how personal information may be handled for account administration, security, payment processing, identity verification, fraud prevention, legal compliance and other activities connected with operating the platform.

It should be read together with our Terms and Conditions and any additional rules that apply to a particular service. We may update this Privacy Policy when its services, legal obligations or data-processing practices change. Where an updated version applies, it will be made available through the platform.

Personal Data We May Collect

The information collected depends on how you use 8xbet and the services connected to your account. Some information is provided directly by you, while other data can be generated automatically when you use the website or interact with the platform.

Personal information may include your full name, date of birth, residential or postal address, email address, telephone number, account and registration information, payment information, deposit and withdrawal history, betting and transaction history, identity and verification documents, account preferences, communications with Customer Support, feedback submitted about the services, IP address, date and time of access, pages visited, language preferences, browser and device information, and technical and software-error information.

Payment details and other financial information may also be processed where they are required to fund an account, complete a withdrawal or investigate a transaction.

How We Collect Your Information

Personal information can be obtained in several ways.

Information You Provide Directly

You provide information when you register an account, complete your account profile, verify your identity, deposit or withdraw funds, place bets or play casino games, contact Customer Support, participate in a promotion, survey or competition, update your account information, or submit documents or information requested during a security review.

Information Collected Automatically

Certain technical information may be collected automatically when you visit or use 8xbet. This can include your IP address, browser details, access times, website activity and similar information generated through your use of the service.

Information From Service Providers

We may also receive information from payment processors, verification providers, technical suppliers and other third parties involved in providing the services connected to your account.

Where third-party providers process information on behalf of the platform, the data received from them should be handled in accordance with this Privacy Policy and applicable requirements.

Why We Process Personal Data

Personal information is collected and used only where there is a legitimate reason connected with providing, protecting or administering the service.

Our Legal Basis for Using Your Information

Not every use of personal data depends on consent. Depending on why information is being processed, we may rely on different legal grounds.

Your Consent

Where processing is based on consent, you should be given sufficient information to make an informed decision. Consent should be freely given and may be withdrawn where the law allows.

Providing the Services You Request

Certain information is necessary to create and operate your account, process payments, settle bets and provide the services you choose to use.

Legal and Regulatory Obligations

Personal information may need to be processed to comply with applicable law, regulatory requirements, court orders, anti-money-laundering obligations or other legally enforceable duties.

Legitimate Interests

Information may also be processed where this is reasonably necessary to protect the platform, customers or third parties, provided that the processing does not improperly override your rights and freedoms.

Vital or Public Interests

In limited circumstances, data may be processed where this is necessary to protect someone's life, health or other vital interests, or where processing is required for recognised public-interest or legal purposes.

Consent and Withdrawal of Consent

Where we relied on consent, that consent should be clear, informed and given voluntarily. Consent may be expressed through an affirmative action where the circumstances make your intention clear.

You may withdraw your consent where consent is the legal basis for the processing. Withdrawal does not necessarily affect processing that took place lawfully before your consent was withdrawn, and it does not prevent us from continuing to process information where another legal basis applies.

Some services may no longer be available where the information concerned is necessary to operate your account or provide the requested service.

Account and Identity Verification

We may process personal information to confirm that account details are accurate and that the person using an account is its legitimate owner.

Verification may involve checking information supplied during registration or requesting additional documents. Depending on the circumstances, information used during verification can include full name, date of birth, residential address, identification documents, proof of address, payment information, source-of-funds information and other supporting documents reasonably required for verification.

Payments, withdrawals or other account functions may be restricted while required verification is being completed.

Anti-Money Laundering and Fraud Prevention

Personal data may be processed to detect and prevent money laundering, fraud, terrorist financing and other unlawful financial activity. Our company may monitor account activity and transactions for unusual or suspicious behaviour.

Where appropriate, identity documents, account records and payment information may be reviewed as part of these checks. Customers may also be asked to provide information concerning the source of funds used on the platform or additional documents necessary to complete a risk-based review.

Where there are reasonable grounds to suspect unlawful activity, information may be disclosed to competent authorities where required or permitted by law.

Payments and Electronic Service Providers

Deposits and withdrawals may require us to work with banks, payment processors, wallets or other electronic payment providers.

The information necessary to complete a transaction may therefore be shared with the relevant provider. This can include identifying information, payment details and information needed to confirm or investigate the transaction.

Some payment providers may operate outside your country. Where a transfer of personal information is necessary to complete a payment, appropriate privacy and data-protection requirements should continue to apply.

When Personal Information May Be Shared

Our company does not need to make your personal information publicly available simply because you use the service. Data may, however, be disclosed where there is a valid reason connected with providing the platform or complying with applicable requirements.

Information may be shared with payment processors, banks and card providers, identity-verification providers, fraud-prevention services, technical suppliers, service providers acting for the platform, selected business partners where appropriate, regulators, law-enforcement authorities, courts or other legally authorised bodies.

Information may also be disclosed where you have given valid consent. Where fraud, payment abuse, money laundering, stolen payment instruments or other serious prohibited activity is suspected, relevant account and identity information may be shared with banks, payment companies, regulators, gaming operators or appropriate authorities where legally permitted.

International Transfers of Personal Data

Operating an online service can require information to be processed in more than one country. Personal information may therefore be transferred to or processed by affiliates, suppliers, payment providers or service partners outside the country in which you live.

Where an international transfer takes place, reasonable steps should be taken to ensure that the information continues to receive an appropriate level of protection and that relevant partners handle it consistently with applicable privacy requirements.

Cookies and Similar Technologies

We may use cookies and related technologies to operate the website, remember preferences, understand how the platform is used and improve the customer experience.

A cookie is a small piece of information stored on your device or browser when you visit a website. Different types of cookies may serve different purposes.

Strictly Necessary Cookies

These cookies support essential website functions. They may be required for tasks such as signing in, accessing secure areas, maintaining an active session or completing certain transactions. Disabling them may prevent parts of the platform from working correctly.

Session Cookies

Session cookies remain active during your visit and normally expire when you close your browser. They can help the website recognise your session and provide relevant functionality as you move between pages.

Persistent Cookies

Persistent cookies remain on your device for a defined period instead of disappearing when the browser closes. They can be used to remember preferences or recognise a returning browser.

Analytics Cookies

Analytics cookies help measure website traffic and understand how users interact with different parts of the service. The information can be used to identify technical problems and improve navigation or functionality.

Preference and Marketing Cookies

Where used and permitted, cookies may help remember preferences or provide advertising and promotional content considered more relevant to your interests.

Managing Cookies

Most browsers allow you to control how cookies are handled. Depending on your browser, you may be able to allow or reject cookies, delete stored cookies, block third-party cookies, clear cookies when your browser closes, use private or incognito browsing, or manage permissions for individual websites.

Disabling some cookies may affect the functionality available through us. Features that depend on recognising your session, account preferences or browser may not work as intended when necessary cookies are blocked.

How We Protect Personal Information

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, alteration, misuse or disclosure.

Security controls may include encryption, access restrictions, password protection, monitoring and other measures appropriate to the nature of the information being processed.

Service providers, partners and suppliers handling personal data on behalf of the platform may also be expected to maintain appropriate security arrangements.

No internet transmission or online system can be guaranteed to be completely secure. Customers should therefore take reasonable steps to protect their own accounts and devices, including keeping passwords and verification credentials confidential.

How Long We Keep Your Data

Personal information should be kept only for as long as reasonably necessary for the purposes for which it was collected or for any additional period required by applicable law.

Different categories of information may need to be retained for different periods. Account and transaction records, for example, may need to remain available after an account has been closed where they are necessary for legal compliance, regulatory obligations, anti-money-laundering requirements, fraud prevention, dispute resolution, financial record keeping or enforcement of legal rights.

A request to delete personal information does not necessarily require information to be removed immediately where the platform has a lawful obligation or valid legal reason to retain it.

Your Data Protection Rights

Subject to applicable law and any legitimate limitations, you may have several rights concerning personal information held about you.

• Right to Be Informed - receive clear information about how your data is collected and used
• Right of Access - request information about personal data being processed and receive a copy
• Right to Correct Your Data - request correction of inaccurate or incomplete information
• Right to Erasure - ask for deletion where there is no lawful reason to keep it
• Right to Restrict Processing - ask for use to be restricted in certain circumstances
• Right to Data Portability - request eligible data in a transferable form
• Right to Object - object to particular types of processing
• Right to Withdraw Consent - withdraw consent where processing depends on it
• Rights Concerning Automated Decisions - rights relating to automated processing decisions

Exercising Your Privacy Rights

A privacy request may require identity verification before personal information is disclosed, corrected, transferred or deleted. This helps prevent another person from accessing or changing data that belongs to you.

When submitting a request, provide enough information for the account and request to be identified without sharing unnecessary sensitive information. Some requests may be limited where complying would conflict with legal, regulatory, AML, security or record-retention requirements.

Marketing Communications

Our company may use contact details to send information about services, promotions or relevant offers where this is allowed. You should be given a way to stop receiving promotional communications.

Depending on the available options, this may be done through your account settings, an unsubscribe option contained in a message or by contacting Customer Support.

Opting out of marketing does not necessarily stop essential communications relating to your account, security, payments, verification or service administration.

Surveys, Competitions and Promotions

Participation in surveys or competitions is voluntary. Where you choose to participate, additional information may be requested for purposes such as administering the promotion, communicating with participants or delivering a prize.

Information requested can include your name, contact details, address, age or other information relevant to the promotion. Any promotional use of customer information should remain subject to applicable law and the conditions presented for the particular promotion.

Protection of Minors

Our services are not intended for anyone below the legal gambling age of 18. Age-verification procedures may be used to identify attempts by underage persons to register or use the platform.

Additional verification may be requested where a customer's age cannot be confirmed. Where it is established that personal information has been submitted by a minor who is not legally permitted to use the service, appropriate steps may be taken to prevent access and remove information where retention is not legally required.

Third-Party Websites and Services

Our platform may contain links to websites, applications or services operated independently by third parties. Once you leave 8xbet and provide information directly to another organisation, that information is generally governed by the third party's own privacy practices.

We cannot control how an independently operated website collects, stores or uses information. You should therefore review the relevant privacy policy before providing personal information to an external service.

Changes to This Privacy Policy

This Privacy Policy may be amended when necessary to reflect changes in the services, technology, legal obligations or data-processing practices.

The revised policy may be published through the platform or relevant privacy page. You should review the current version periodically, particularly when you are informed that changes have been made.

Where continued use of the service constitutes acceptance of an updated policy under applicable law, continuing to use 8xbet after the revised policy takes effect will indicate acceptance of those changes.

Privacy Complaints

If you are concerned about how your personal information has been handled, you should first contact the appropriate 8xbet privacy or Customer Support channel so that the matter can be reviewed.

You may also have the right to complain to the relevant data-protection authority where you believe your information has been processed in breach of applicable data-protection law.

For Nigerian users, the right exists to raise a complaint with the Nigeria Data Protection Commission after or alongside the organisation's internal complaint process.

Contact Us About Your Personal Data

If you want to exercise a privacy right, question how your information is being processed or raise a privacy-related concern, contact 8xbet through the recognised privacy or Customer Support channels provided on the platform.

Where a dedicated 8xbet data-protection email address, Data Protection Officer or other privacy contact is published, that verified information should be used for privacy requests.

Do not send passwords, PINs, full security codes or other account credentials when contacting support about a privacy matter.

Acceptance of This Privacy Policy

By registering an account and using 8xbet, you acknowledge that personal information may be collected and processed as described in this Privacy Policy and in accordance with the legal bases applicable to the particular processing activity.

This policy should be read alongside the Terms and Conditions and any additional privacy or service notices relevant to the products you choose to use.

Where you do not agree with the processing necessary to provide the service, you may need to stop using the affected service or close your account, subject to any continuing legal obligations that require certain information to be retained.

Frequently Asked Questions